Karuizawa Prince Hotel East, Karuizawa ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Karuizawa 1016-75, Karuizawa, Japan, 389-0193

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

345 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Superior Twin Room

Max:

2 persons

345 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Cottage

Max:

4 persons

520 sq. feet

Bed options:

4 Single beds

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Karuizawa 2.3 mi

Airports

Matsumoto (MMJ) 57.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

JPY 1000 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Ski school
Hiking
Cycling
Tennis court
Bowling
Golf course
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Housekeeping
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Baby stroller
Kids club

Spa & Leisure

Garden area
Leisure/ TV room
Spa & wellness center
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Karuizawa 1016-75, Karuizawa, Japan, 389-0193

Map view

Karuizawa 1016-75, Karuizawa, Japan, 389-0193

City landmarks

541 Karuizawa

Ginza Shopping Street

1.3 mi

Mall

Karuizawa prince shopping plaza

4900 ft

Karuizawa

Kumoba Pond

1.6 mi

Karuizawa

Outlet mall shopping

3200 ft

1243 Nozawahara

Wakita Museum of Art

4500 ft

Karuizawa Karuizawa Prince Hotel East

Amici Adventure Karuizawa

3200 ft

Museums

Karuizawa New Art Museum

4000 ft

1314

Forest Chapel Karuizawa Worship Place

4000 ft

Church

Karuizawa St. Paul's Catholic Church

1.4 mi

1178

Yagasaki Chapel

2100 ft

Kyukaruizawa

Kyukaruizawa Ginza-dori

1.3 mi

809 Kyu Karuizawa

Trick Art Museum Karuizawa

1.2 mi

Seizan Golf Course

2800 ft

19-40

Little Museum Karuizawa Flower Center

2900 ft

Karuizawa Flower Museum

2900 ft

Events

Karuigzawa Ohga Hall

1.6 mi

33-2

Kigi Gallery and Studio

3200 ft

1052-73

Minamigaoka Art Museum

1.2 mi

1178-1233

Karuizawa Kataezome Museum

3400 ft

Church

Karuizawa Union Church

1.2 mi

646 Karuizawa Kyukaruizawa

Jingu-ji Temple

1.1 mi

Church

United Church of Christ in Japan Karuizawa Church

1.3 mi

Usui Pass Lookout

3900 ft

601-1 Karuizawa

Church Street Karuizawa

1.4 mi

62-4

Basho Monument

1.5 mi

979-3

Muro Saisei Memorial Hall

1.3 mi

Karuizawa

Old Karuizawa Main Street

1.4 mi

28-1 Karuizawahigashi

Yagasaki Park

1.6 mi

Karuizawa

Usui Pass

1.8 mi

Ef63 2

1.6 mi

Nearby

Karuizawa Karuizawa Prince Hotel East

Amici Adventure Karuizawa

200 ft

Karuizawa

Outlet mall shopping

200 ft

33-2

Kigi Gallery and Studio

200 ft

Restaurants

Starbucks Coffee Karuizawa Prince Shopping Plaza

1.3 mi

1178-79 Karuizawa

Premium Pota Pasta Cafe Resort

5100 ft

Karuizawa Karuizawa Prince Shopping Plaza

Godiva

5100 ft

Karuizawa

Tully's Coffee Karuizawa Prince Shopping Plaza

5100 ft

Karuizawa

Toda Wataru No Okonomiyaki Santekan

5100 ft

Karuizawa

Fress-gasse

1.6 mi

29-15 Karuizawa Higashi

Onzoshi Kiyayosuan Karuizawa

4800 ft

Karuizawa Karuizawa Prince Shopping Plaza

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

7.4

Location

8.8

Service

5.2

Dining

6.8

Matt

United States of America, April 2025

6.8/10

I had a mixed experience at the Karuizawa Prince Hotel East. The location was fantastic, right next to the ski lifts and premium outlet stores, making it ideal for shopping and skiing. However, I struggled with breakfast reservations, as popular time slots were fully booked. Additionally, the service was inconsistent at times, which detracted from my overall stay.

Rooms

8.0

I stayed in a Superior Twin Room, which was comfortable but could use some updates. The views were lovely, and I appreciated the non-smoking environment.

Service

6.0

Service was hit or miss. While some staff were accommodating, others, like Ms. Zhang at the front desk, were less helpful and seemed to lack the level of hospitality I expected.

Location

9.0

The hotel's location is a major highlight. It's conveniently close to the train station and has easy access to ski slopes and shopping outlets, making it perfect for travelers.

Dining

5.0

Dining options were limited, and I found it difficult to secure breakfast reservations. The capacity at restaurants felt small for the number of guests.

Facilities

6.0

Facilities were decent but not really good. I appreciated the free shuttle and ski equipment rental service, though there were some limitations on hot spring access and dining reservations.

Norman

United States of America, February 2025

6.8/10

I had an enjoyable stay at the Karuizawa Prince Hotel East, with its great location next to the ski slope and close to outlet shopping. The hot spring was a lovely touch after a day on the slopes. However, I faced some challenges with the breakfast reservations and communication at the front desk.

Rooms

7.0

I stayed in a Forest Twin Room (Non-Smoking) which was comfortable, but nothing particularly special about the decor.

Service

5.0

While the staff was generally friendly, I encountered some difficulties communicating with them in English, which was quite frustrating.

Location

9.0

The hotel's location is fantastic, just a few minutes' walk to the ski lifts and the outlets. it couldn’t be more convenient.

Dining

6.0

The dining experience was decent, but making breakfast reservations was really challenging, especially during peak times.

Facilities

8.0

The hotel offers great amenities like a shuttle service and ski equipment hire, making it very convenient for skiers.

Jeremiah

United States of America, December 2024

7.0/10

My stay at the Karuizawa Prince Hotel East had its ups and downs. The location was great, being close to the ski slopes and shopping outlets. However, I faced issues with the shuttle information and the service at the front desk that left much to be desired. The accommodations were cozy but overall, my experience was affected by the initial misunderstandings.

Rooms

7.0

The East Cottage I stayed in had a nice view of the woods, and I appreciated the space inside. Still, the location of my cottage felt a bit isolated.

Service

5.0

Unfortunately, the service I received at check-in was lacking. I was not informed about the shuttle service, which caused a lot of stress upon arrival. The front desk staff, particularly Ms. Zhang, was not very accommodating and her attitude disappointed me.

Location

9.0

On the bright side, the hotel's location is perfect, being steps away from the ski slopes and just a short walk to the shopping outlets. The ambiance was lovely with great views.

Dining

6.0

While I didn't try breakfast, I've heard that the set meal in the western restaurant is excellent. However, my experience overall was affected by service issues.

Facilities

6.0

The hotel offers convenient facilities like dry cleaning, housekeeping, and a free shuttle service, but my experience was marred by a lack of communication about these conveniences.

Alex

United States of America, December 2024

7.4/10

My experience at the Karuizawa Prince Hotel East was disappointing, primarily due to the service I received from the staff. While the hotel's location is convenient with a shuttle service from the train station, the lack of communication from the reception detracted from my stay. Additionally, the facilities showed signs of wear, which affected overall comfort.

Rooms

5.0

Unfortunately, the room I stayed in had noticeable signs of aging and an unpleasant odor in the bathroom, which significantly impacted my comfort. The bed also felt worn and uneven, making it hard to get a good night's sleep.

Service

5.0

The service from the staff fell short of expectations. I encountered unfriendliness, particularly from Ms. Zhang at the front desk who was not helpful and left me feeling more frustrated than welcomed.

Location

8.0

The hotel's location is a strong point, being close to the train station with a shuttle service provided. This made access to the hotel's amenities and nearby attractions quite convenient.

Dining

Facilities

5.0

The facilities need improvement, particularly in maintaining the rooms. The wear and age of the accommodations were noticeable, which didn't meet the expected standard for a hotel at this price point.

Lauren

United States of America, November 2024

5.2/10

I had a mixed experience at the Karuizawa Prince Hotel East. On the positive side, the spacious room had beautiful views of the forest and the breakfast was nothing short of excellent, offering a good set meal in a cozy restaurant. However, there were significant issues with the service, particularly at check-in, which made my arrival frustrating. Overall, while the location and amenities were great, the service left a lot to be desired. 🌲🍽️

Rooms

10.0

My Forest Twin Room was very spacious and offered great views of the wooded area outside. The bathroom was well-equipped with all necessary toiletries.

Service

5.0

The service at check-in was disappointing, particularly with one staff member who was not friendly and seemed unaware of the issues I faced finding the hotel. I felt the communication about shuttle services could be significantly improved.

Location

9.0

The hotel is conveniently located near the Karuizawa Prince Shopping Centre and JR Karuizawa Station, making it easy to access attractions and transportation. The free shuttle was a great perk, especially during inclement weather.

Dining

10.0

The breakfast was excellent! It wasn’t a buffet but a set meal, served in a lovely restaurant which made the experience feel more special. I highly recommend it.

Facilities

8.0

The hotel offers several facilities like dry cleaning, housekeeping, and a free shuttle service that connects the East and West Hotels and shopping outlets.